Our Purpose

“When life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives”

Our Purpose

Achieving Outcomes Together

We see our residents as people, not problems. Each individual is valued and respected with their unique needs and experiences at the forefront of our approach.

Our organization aims to offer spaces that are not just functional but also conducive to the well-being and comfort of our residents while making sure they receive the necessary support they need to overcome their challenges.

To do this, we recognize that there is a need for better partnerships, both within our communities and with external stakeholders in order to establish a network of collaboration and to achieve this, we prioritise better business models in all aspects of our operations.

Our Mission

We aim to fulfil our purpose as an organization by providing;
  • Better Accommodation

  • Better Support

  • Better Partnership

  • Better Business


Our Values

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our strategy 2024>29. These values are;


We work hard to deliver innovative solutions that help people move on to a better life. We listen to our colleagues and value their opinions to constantly innovate better solutions.


We are people and solution focused. People are more important than processes and if we need to change something to get the best outcome, we will. We are agile and quick to respond.


We develop and foster long term relationships built on honesty and dependability; to deliver the best possible outcomes for our colleagues, partners and residents. We will be clear about what we will deliver and do what we promise.


We believe that by treating everyone with respect, we can support our colleagues, partners and residents better. Only through valued and confident colleagues can we support those who need it most.


It sounds like a simple word but it is the heart of all we do. We believe that people thrive in a culture of kindness and so we are kind to our residents, ourselves and each other.
Our Values

Our values encapsulate everything our organization stands for. It is visible in our behaviours with each other, our residents and our partners in our pursuit to end homelessness. We are committed to enhancing the quality of life for our residents by providing innovative accommodation solutions for the most vulnerable individuals and families in our community.

We believe that when a group of people have a shared set of values, collaboration becomes more achievable and impactful.